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Delivery Information

UK Delivery Service

We provide FREE delivery service to UK Mainland. For other parts of UK including Northern Ireland, Highlands and Other Remote and UK Islands, additional charges may apply depending on the size and type of consignment.

We also provide a Special Hand Delivey Service for UK Mainland for heavy and delicate items whih cannot be delivered with the normal courier service. This service can take 1-4 weeks depending on delivery area. Courier normally contact you over the phone or by text message to inform about the delivey. There is no tracking available for this service.

All items in stock are shipped within 2 working days. Furniture items, rugs and items ordered from the manufacturer can take 2-4 weeks to deliver.

International Shipping Service

We ship parcels worldwide including Europe, US and Australia,

For large and delicate items we provide a road service for some of the European countries. This service can take 1-4 weeks depending on the destination.

Some of the large delicate mirrors are shipped in a wooden crate for safer delivery via pallet service. Additional delivey charges my apply for this service.

Delivery charges can be viewed in basket using shipping estimator. There can be additional charges for International  destinations subject to your order and local area. Please contact us for more information.

Carriers

Small items are delivered via Royal mail and my hermes. We use UPS, APC, DPD, Parcelforce and TNT service for most of our items and tracking information is also provided if available.

Most of the items are delivered via express next day service.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.